Privacy Policy

This site is offered by The Tors Inn, a pub in Belstone, near Okehampton in Devon, UK.

We take your privacy seriously – collecting only the data we need to be able to process your table or room bookings. We do not share your data with any other organisations, and make every effort to ensure that the data we hold is kept secure.

What personal data WE collect and why WE collect it

Bookings

When you submit a booking request, we collect your booking request details, and any other contact details or information that you provide us with. This information is collected solely for the purposes of processing your booking.

Payment Details

We do not store card details on any of our systems.

Cookies

Functional Cookies

If you have an account and you log in to this site, it will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, it will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics Cookies

When you visit this site, Google Analytics sets a cookie to enable it to distinguish individual users, which expires after 2 years. It also sets a temporary cookie, which expires after 1 minute, to control the rate of exchange of data with its servers. The cookies do not contain any personally identifiable data.

We use Google Analytics to collect information about the number of visits to our site. We use a standard implementation of Google Analytics, which does not store any personally identifiable information. Visitors’ IP addresses are used, where possible, to determine the area in which their device is located but the IP address itself is not data that can be accessed through Google Analytics. All data in Google Analytics is aggregated and anonymised.

Marketing Cookies

Our site does not directly set any marketing cookies. However, Third Party content embedded within our site may set additional cookies for their own marketing purposes. Pages on our site may include embedded content (such as Google Maps, YouTube videos and Facebook feeds). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account (such as a Google or Facebook  account) and are currently logged in to that account in your web browser. Third Party cookies can be disabled in your web browser in the privacy section of the browser’s settings – for instructions on how to do this in the most popular browsers, visit the providers’ support sites: Google ChromeApple SafariMozilla Firefox or Microsoft Edge.

Security and Spam Protection

This site employs software to protect against unauthorised login, spam and other malicious activity. Where malicious activity is detected, the IP address from which it originated will be stored.


How long WE retain your data

If you provide us with your contact details or other information, we will retain it indefinitely, unless you have specifically requested otherwise or until such time as you request that it is removed. During the time that we retain your details, we will use them only for the purpose(s) for which you gave your consent – such as corresponding over a question or request, receiving news updates, or for processing bookings.


What rights you have over your data

You can request full details of any information that we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where WE send your data

This website is hosted on a secure server situated within the UK. Your contact information, and any other information provided for processing your booking will also be held securely in our own computer records systems or cloud storage (see below).


How WE protect your data

This website uses the https protocol and, as such, any data you exchange with the site is transmitted over a secure, encrypted connection – details of the security certificate can be viewed by clicking on the symbol to the left of our website address in your browser address bar. Access to data held within the site, or within our own computer systems and cloud storage, is password-protected and subject to additional layers of security.


Data breach procedures

If we suspect that there has been any unauthorised access to, or disclosure of, the personal data that we hold, we will immediately inform anyone who we believe may have been affected.


Contact information

For any matter related to privacy or the storage and processing of personal data, please contact us at: enquiries@thetorsinn.co.uk